Terms of Service

These terms govern your use of the SiteKee mobile app and website. By creating an account or using the service you agree to them. If you do not agree, please do not use SiteKee.

The service

SiteKee provides digital site sign-in, document management, SWMS and induction distribution, visitor logging and time sheet features for construction sites. The app is free for workers and visitors; site owners pay a one-off fee per site added.

Accounts

You must provide accurate information when registering and keep your login credentials secure. You are responsible for all activity under your account. You must be at least 16 years old to create an account.

Your responsibilities

You are responsible for the accuracy of the information and documents you provide, and for using the service in line with workplace laws and site rules. SiteKee supports your compliance processes but does not replace your legal obligations as a worker or site operator. Site owners remain solely responsible for meeting their own workplace health and safety, record-keeping and induction obligations.

Payments & refunds

Site fees are charged in-app at the price shown at the time of purchase, processed by our payment provider. Fees are one-off per site unless otherwise stated. Because a site becomes active immediately after purchase, fees are generally non-refundable except where required by law or where the service was not provided due to a fault on our side - contact us and we will put it right.

Acceptable use

You must not misuse the service, attempt to access other users' data, interfere with the operation of the service, or upload unlawful, misleading or infringing content. We may suspend or terminate accounts that breach these terms.

Your content

You retain ownership of the documents and content you upload. You grant us the limited licence needed to store, display and share that content as the service is designed to do (for example, showing your shared documents to the owner of a site you sign in to).

Availability & liability

We work hard to keep SiteKee available and reliable, but the service is provided "as is" and we cannot guarantee uninterrupted operation. To the maximum extent permitted by law, our liability for any claim arising from the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes rights you have under applicable consumer law.

Termination

You may stop using SiteKee and request deletion of your account at any time. We may suspend or terminate access for breach of these terms, with notice where practicable. Attendance and compliance records already created for site owners may be retained as required by workplace record-keeping obligations.

Changes

We may update these terms from time to time. If we make material changes we will notify you through the app or by email before they take effect. Continuing to use the service after changes take effect means you accept the updated terms.

Contact

Questions about these terms? Email support@sitekee.com.