Delete Your Account

You can request deletion of your SiteKee account and the personal data associated with it at any time. This page explains how to make the request, what gets deleted, and what we may need to retain.

How to request deletion

Send an email to support@sitekee.com with the subject "Account Deletion Request", sent from the email address registered to your SiteKee account. We use the sending address to verify the request is really from you. If you no longer have access to that email address, mention it in your message and we will verify your identity another way.

We will confirm the request and complete the deletion within 30 days.

What gets deleted

• Your account (name, email address and password)
• Documents you uploaded, such as licences, White Cards and tickets
• Your stored payment methods
• Your device's push notification tokens
• Your profile and app preferences

What we may retain

Site attendance records (sign-in and sign-out times) and SWMS or induction acceptance records are kept on behalf of the site operators whose sites you visited, because workplace health and safety law requires those records to be retained. These records are kept only for as long as those legal obligations require, and are no longer linked to an active account.

Before you go

Deletion is permanent — your documents and time sheet history cannot be recovered afterwards. If you only want to stop notifications or remove a document, you can do that in the app without deleting your account.

Questions

Anything unclear? Email support@sitekee.com and we will help before you make the request.